Health and Vitality Government

👂 Hearing Aid Services

Assessments, fittings & training • BTE, ITE & paediatric aids • Batteries & repairs

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Hearing Aid Types

  • Behind-the-Ear (BTE): Suitable for all ages, powerful and reliable
  • In-the-Ear (ITE): Custom-made to fit inside the ear
  • Paediatric Hearing Aids: Designed for children with safety features
  • Bone Conduction Devices: For people with outer or middle ear issues

What's Included

  • Comprehensive hearing assessment by audiologist
  • Hearing aid selection based on your needs
  • Custom fitting and programming
  • Auditory training to help you adjust
  • Follow-up appointments and fine-tuning
  • Free batteries and basic maintenance
⏱️ Current Wait Times

Assessment: 2-3 weeks

Fitting: 3-4 weeks after assessment

Repairs: 1-2 weeks

Children and urgent cases are prioritised.

Eligibility Criteria

  • South African citizen or permanent resident
  • Hearing loss confirmed by audiometry test
  • Referral from doctor or clinic

How to Apply

  1. Get a referral from your clinic or doctor
  2. Book an appointment at your nearest service point
  3. Complete hearing assessment (allow 1 hour)
  4. Attend fitting appointment
  5. Return for follow-up after 2 weeks

Documents Needed

  • ID document
  • Medical referral
  • Proof of residence
Check Eligibility

Find a Service Point

Visit your nearest clinic or assessment centre.

View Provinces

Need help? Call our toll-free line: 0800 123 456 (Monday-Friday, 8am-4:30pm)

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